Shipping policy
SHIPPING POLICY
Last updated: October 2026
Processing & Dispatch All Love Elle Jewellery pieces are handmade to order. Please allow 2–3 business days for your order to be made and dispatched. During busy periods (e.g. Christmas, Valentine's Day) processing times may be slightly longer — we'll always communicate any delays via email.
UK Delivery
- Standard Royal Mail 2nd Class Signed: 3–5 business days — £2.99
- Royal Mail 1st Class Signed: 1–3 business days — £3.99
- Free UK standard shipping on orders over £25
USA & International Delivery
- Royal Mail International Tracked: 7–14 business days — £9.99
- Standard Royal Mail service (not tracked): 14-25 days
- Delivery times are estimated and may vary due to customs clearance. We are not responsible for delays caused by customs.
- Please note: international buyers are responsible for any import duties, taxes, or customs fees charged by their country.
Packaging Every order is packaged in our signature gift-ready packaging, making it perfect to give as a gift straight from the box — no extra wrapping needed!
Tracking Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at sophie@loveelle.co.uk and we'll do our best to help.